Get Ready — Your Stay at Station Chêne Rouge

Station Chêne Rouge is a country club nestled in the heart of nature, on the hills above North Hatley in the Eastern Townships. Your stay takes place in the forest and the mountains, far from the noise—which is exactly why you’re here.

Here are a few tips to help you make the most of your experience.

General Rules:
Station Chêne Rouge is a quiet and peaceful neighborhood. We ask that you be considerate and respectful of your neighbors by keeping noise to a minimum, especially between 9 p.m. and 8 a.m.

We offer outdoor experiences in the mountains and forests. Accordingly, we assume no liability for early departure, cancellation, or changes to reservations due to environmental conditions or any other reason beyond our control (weather, road conditions, snow, cold, black ice, frost, natural disasters, heat waves, wildlife, forest fires, flooding, etc.).

Check the weather forecast before you arrive and bring the right gear to fully enjoy your stay.

Check-in:
Check-in is at 4:00 PM. Accommodations are ready between 11:00 AM and 4:00 PM.

Early check-in:
Would you like to arrive early? Early check-in at 2 p.m. is available for $35 + tax, subject to same-day availability. You can extend your stay and have access to the common areas as soon as you arrive. Please contact our team before your stay to check availability.

Members can check in early at no extra charge, subject to availability.

Check-out: 

Check-out is at 11 a.m. Before you leave, please make sure all windows and doors are closed. You do not need to lock the windows. Close the fireplace door securely and return the tool to its original place. Please leave the accommodation in a reasonable condition.

Late Checkout Would you like to stay a little longer? Late checkout until 1:00 PM is available for $35 + tax, subject to same-day availability. You can extend your stay and continue to have access to the common areas until you check out. Please contact our team before your stay to check availability. Members enjoy late checkout for free, subject to availability.

Pets:

Pets are welcome at Station Chêne Rouge at no extra charge. There is no additional fee.

Pets are allowed in all mini-cabins and safari tents. A maximum of two pets per reservation is permitted (one medium or large dog, or two small dogs or cats per unit). Pets must be kept on a leash at all times on the property. They are not allowed in the clubhouse restrooms and showers or in the pool area.

Parking and Getting Around the Site: Station Chêne Rouge is a pedestrian-only site. Vehicle traffic is prohibited on the site to ensure peace and safety for everyone. Please park your vehicle in the designated areas upon arrival. Wheelbarrows are available free of charge to help you transport your luggage to your accommodations.

Each unit has one parking space for a car. A second space is available for $10 per night. Only maintenance and emergency vehicles are permitted on the premises. A $150 fee will be charged for non-compliance.

Life in Nature:
Your stay takes place deep in the forest. That’s what makes the experience unique—and it comes with a few of nature’s realities.

Weather:
Check the weather forecast before your arrival and bring the appropriate gear. Station Chêne Rouge offers outdoor experiences in the mountains and forests. We assume no liability for early departures or changes to reservations due to environmental conditions (weather, road conditions, wildlife, etc.).

Insects and small visitors:
It’s possible (or even likely) that you’ll come across insects or an unexpected little visitor. We inspect our accommodations regularly, but nature is nature. Keep the doors closed to minimize surprises.

Trails and Safety:
We do everything we can to ensure our trails are safe. Please wear appropriate footwear and check the weather forecast. A first-aid kit is available at the clubhouse.

Respect for the site and others: 

Quiet:
Please keep noise to a minimum, especially between 9 p.m. and 8 a.m. The neighborhood is quiet and peaceful—we want it to stay that way for everyone.

Tobacco and cannabis:
Station Chêne Rouge is a smoke-free facility indoors. You are welcome to smoke outdoors, away from entrances, other guests, and common areas. Any damage caused by smoking inside a unit will be charged to the tenant.

Waste and Recycling:
To reduce our environmental footprint, recycling (blue), composting, and trash (black) bins are available at the clubhouse. We count on your cooperation. Please do not leave any trash in your accommodations.

Furniture and appliances:
The furniture and appliances are arranged for your comfort—please do not move them.

Electricity and wood stoves:

Electricity The clubhouse and the Le Massawippi mini-cabin (#11) have electricity. The other accommodations do not—which is part of the charm of the wilderness experience.

Wood-burning stove Some accommodations are equipped with a wood-burning stove. To use it:

1. Pull the key forward from the chimney.
2. Pull the air valve on the right side.
3. Light the fire and close the stove door.
4. Wait until the stove is nice and hot (about 45 minutes).
5. Lock both doors.
6. To add more wood, open both air vents before opening the stove door to prevent smoke from escaping. After adding more wood, close the door and close both air vents.

Don't overload the stove. Leave a window slightly open for ventilation. A smoke detector and a fire extinguisher are provided for your safety.

Clubhouse restrooms and showers:

The tap water in the clubhouse is safe to drink. Our facilities use septic systems—please flush only toilet paper. A waste bin is provided for everything else.

Water is a precious resource. We ask that you use it responsibly—take short showers, turn off the faucets. Every little bit helps.

Pool Area:
Heated saltwater pool, open to members and guests staying at the resort. Pets are not allowed in the pool area. Rules and hours are posted on-site.