Your questions, our answers.
Do you have any questions before booking your stay at Station Chêne Rouge? Here are the answers to the questions we hear most often. If you don't see your question here, feel free to reach out to us directly.
Before booking
A: In North Hatley, in the Eastern Townships, 1.5 hours from Montreal and 15 minutes from Sherbrooke. Set on 35 acres of private forest atop a mountain, overlooking Lake Massawippi.
A: From May to October. The estate is closed from November to April.
A: 22 units divided into 7 types, plus 5 camping sites. Total capacity: 65 guests.
A: All stays require a minimum of 2 consecutive nights. This policy allows you to settle into the rhythm of the landscape.
During your stay
A: High-speed Wi-Fi (500 to 750 Mbps) is available at the clubhouse. The signal is weaker in the guest accommodations—this is intentional: a deliberate disconnection to promote nervous system regulation.
A: Most units do not have running water. The clubhouse has 6 showers and 4 indoor restrooms, plus additional portable restrooms outside.
A: Yes. Dishes, utensils, propane tanks, and charcoal are provided. You bring the food.
A: Yes, the wood is provided.
Pets, accessibility, dining
A: Yes, throughout the entire property, at no extra charge and with no breed restrictions.
A: No. You bring your own food and cook it on the BBQ or in the kitchenette in your unit. Nespresso coffee and ice are provided.
A: Some units and common areas are accessible. Please contact us to confirm based on your specific needs.
The Dayclub and Membership
A: No, the dayclub is reserved for members and guests staying at the resort.
A: Contact Josée directly to receive the membership terms and conditions. [email protected] / 873-878-2433
A: Every day during the season from 11 a.m. to 7 p.m., by reservation.
Do you have another question? Email us at [email protected] or call 873 878-2433.
For booking terms, rates, and cancellation policies, please visit our Policies and Terms page.
