Privacy Policy

Application of the Privacy Policy

This Policy sets out how Station Chêne Rouge collects, uses and safeguards information voluntarily provided by users of its site and information automatically transmitted by their web server. This Policy applies to the entire https://stationchenerouge.com site and to the products and services offered by Station Chêne Rouge.

The Policy also explains how to review or update your personal information and how to contact Station Chêne Rouge with any questions, suggestions or comments.

Station Chêne Rouge reserves the right to change this Policy at any time without notice. We recommend that you read our Policy carefully and consult it regularly.

Collection of information

Two types of information are collected on our website.

a) Personal information

For the purposes of this Policy, the term "personal information" refers to information that identifies a natural person. Any action relating to an online reservation, registration, submission of a resume or contact form requires the voluntary provision of your personal information. When this information is required to process your request, you are notified.

Among this information, Station Chêne Rouge collects :

  • Name and surname
  • Gender
  • Street address
  • Email address
  • Telephone number
  • Credit card number

Please note that this list is not exhaustive and is subject to change without notice.

b) Non-personal information

For the purposes of this Policy, the term "non-personal information" refers to anonymous information that is typically recorded by Internet servers, such as the Internet Protocol address (IP address), the date and time of access, and the operating system and browser used by the user.

Demographic statistics about our visitors (age group, country of origin, language of correspondence, etc.) and their browsing habits (pages visited, number of visits, duration of visit, etc.) are also considered non-personal information.

Station Chêne Rouge collects such information primarily through the use of cookies. Cookies are small data files that the browser installs on the hard drive of an Internet user's computer when he or she first visits a website.

User data is collected to enable Station Chêne Rouge to provide its products and services as well as for the following purposes: advertising, behavioural analysis and statistics, customer contact, interaction with social networks and external platforms, registration and authentication, response to comments, remarketing and targeting according to visiting habits.

a) Personal information

Contact information
Contact information voluntarily provided by users of the https://stationchenerouge.com website may be used for the following purposes: to confirm receipt of an order, to send information about our company's products and services, to get in touch with them, if necessary, to understand their needs and to obtain their level of satisfaction through a survey.

b) Non-personal information

Cookies
The
use of cookies allows Station Chêne Rouge to compile statistics which are used to analyse the traffic on its website and to create advertisements.

Analytics Tool
Our company uses the Google Analytics audience analysis tool to obtain demographic statistics about our visitors and statistics about their browsing habits. We can also use this data to better understand their behaviour or to improve the structure of our website https://stationchenerouge.com. In addition, Google Analytics allows us to profile our current and potential customers so that we can improve our product and service offerings.

To collect anonymous information and generate statistical reports, Google Analytics may use cookies, but without identifying you personally.

Advertising and remarketing
Our company uses Google AdWords and Facebook Ads to promote our products and services on search engines and to drive traffic to https://stationchenerouge.com. These tools usecookies and other technologies to track and analyze data, assess content popularity, better understand users' online activities, and serve targeted advertisements (such as interests, site visits, or demographics). Station Chêne Rouge's use of Google AdWords and Facebook Ads allows it to tailor its marketing practices to better meet the needs of its customers and display ads that it believes will be of interest to them.

Deactivation of cookies
Any user is able to activate or deactivate the use of cookies by Google. To do so, go to: https: //support.google.com/accounts/answer/61416?hl=fr

You can also disable the delivery of ads targeted by interests or demographics on Google by visiting the Ads Preference Manager. When you disable this setting, ads are not blocked. They will still appear, but they will generally no longer be relevant to your interests, demographics, or the sites you've visited.

Comments

When visitors leave comments on the site, we collect the data collected through the comment form, as well as the visitor's IP address for spam protection purposes.

Media

If you upload an image to the website, you should not upload images that include location information (EXIF GPS). Visitors to the website can download and extract any location information from the images on the website.

Cookies

If you leave a comment on the site, you can consent to the use of cookies by entering your name, email and web address. These cookies have been set for your benefit so that you do not have to re-enter them when making further comments. These cookies are stored for one (1) year.

If you have an account and log in to it, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser.

When you log in to the site, we set several cookies to save your login information and display preferences. Login cookies are stored for two (2) days and display preference cookies are stored for one (1) year. If you select the "Remember me" option, your login information will be retained for a period of two (2) weeks. If you log out of your account, the login cookies will be automatically deleted.

Content from external sources

Some articles on this website may include content from external sources (videos, images, articles, etc.). Content from external sources behaves in the same way as if the visitor were viewing it on the source site.

These source sites may collect data about you, use cookies and in turn use third party content and monitor your interactions with that third party content, including tracking your interactions with third party content if you have an account on that site and are logged in to that site.

 Disclosure of your information

All information provided by users of our website, whether personal or not, is kept confidential. Each employee of The Red Oak Resort is bound by this Policy.

The use of this data is reserved to Station Chêne Rouge and to suppliers and partners with whom the company has a business relationship. The information will be transmitted to them only if Station Chêne Rouge deems that such disclosure is necessary to ensure the provision of its products and services.

In all other cases, no disclosure of your information to a third party will be permitted. In the event that Station Chêne Rouge needs to transmit personal information to a party whose service has not been retained by Station Chêne Rouge, you will be notified in writing, in advance. Only with your express consent will such disclosure be permitted.

Your rights regarding the use of your personal data

If you have an account on this site or have left comments, you can request a file containing all the information collected about you, including any information collected by our site. You may request to delete any personal information we have on file. This does not include information collected for administrative, legal or security purposes.

Where we send your information

Comments from visitors are likely to be checked through an automated spam detection service.

Additional information

Protection of your information

We make every reasonable effort to ensure the security of personal information provided by users of our website. An in-house technician ensures the functionality of the server and forms used for our website. In addition, Station Chêne Rouge has appropriate security measures in place to protect our customers from loss or unauthorized use of their personal information, including credit card information.

Collection and use of information by a third party

Some non-personal information, as defined in section 4(b), may be collected by a third party.

Statistics
To collect information about its users and their browsing habits, Station Chêne Rouge uses the statistics of the Google Analytics tool. When this information is used for Station Chêne Rouge's own purposes, it is protected by this Policy. Google Analytics may, however, collect data for its own use. In this case, your information is collected, used and protected according to its own Privacy Policy.

Advertising and remarketing
To create advertisements, Station Chêne Rouge uses Google AdWords and Facebook Ads. When the information provided by this service is used for SHAPW wlb Inc's own purposes, it is protected by this Policy. Google AdWords and Facebook Ads may, however, collect data for their own use. In this case, your information is collected, used and protected according to their respective policies: Facebook Privacy Policy - Google Privacy Policy.

Removal and correction of your personal information

To remove your name from Station Chêne Rouge's electronic participation lists or to change the personal information you have provided, please send your request by e-mail to [email protected].

Questions and comments

Our company encourages you to make any inquiries, suggestions or comments regarding this Privacy Policy. You may contact us at any time by e-mail at [email protected].